Information Technology: System Support
Information Technology: System Support L5
The purpose of this qualification may be stated as:
To develop learners with the requisite competencies against the skills
profile for the systems support career path (The overarching aim being
to develop a broader base of skilled ICT professionals to underpin
economic growth) The qualification may be acquired in the traditional way of formal study
as well as in the workplace, through learnerships.
Acquiring the
qualification through learnerships has the potential of addressing the
problems of the past, where newly qualified people getting into the
industry struggled to get employment, because they were required to have
practical experience. The workplace experience can now be gained while
acquiring the qualification through the various learnership schemes that
are planning to use this qualification.
Modules:
- Administer a local area computer network
- Demonstrate an understanding of different computer network architectures and standards
- Demonstrate an understanding of issues affecting management of a local area computer network (LAN)
- Demonstrate an understanding of local area computer networks, by installing a networked workstation
- Demonstrate an understanding of concepts of Multi-User computer Operating system
- Demonstrate an understanding of Wide Area Computer Networks (WAN`s), comparing them with Local Area Networks (LAN`s)
- Describe enterprise systems management and its role in IT systems support
- Design a local area computer network for a departmental office environment